In September of last year in certain models of office inkjet printers, HP has stopped working support for non-genuine and refilled re-branded cartridges. 13 September 2016 when working with toner cartridges, began to receive a message about a faulty cartridge please install a new one. This caused a significant power outrage among owners of printers of the company. Under the pressure of criticism, the manufacturer returned the opportunity of working with toner cartridges, but as it turned out, again trying to stick to their line.

Last week a number of office inkjet printers, the company updated the firmware. In particular, the microcode was updated in models OfficeJet 6800, 6200/6800/8600 OfficeJet Pro and OfficeJet Pro X 400/500. After that, clients of one of the largest in Germany, suppliers of equipment — the Super Patronen — started to report about the appearance of reports of alleged faulty cartridges. Replacement of non-original cartridges on the original restored the operability of the printers. Problem still can be solved using the patches and instructions that are posted on the HP website. We can only guess why the company once again needed to step on a rake and go to an open confrontation with the users.

Dynamic authentication of cartridges Dynamic Security was built into the firmware of office inkjet printers, the company last spring. Activation took place without the knowledge of users in September 2016. Later HP issued an update that can only be set in manual mode. It disables the check Dynamic Security. In other cases, Dynamic Security by default, continues to operate and informs you of the defective cartridge in the case if you do not find the original chip of the HP.
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